Downloading and installing the Youbi app

The Youbi app is available free of charge from the Apple App Store and the Google Play Store - provided by eTherapists GmbH. Our aim is to continuously develop the app and adapt it to your feedback. A new version with improvements and updates is released every fortnight. We recommend activating automatic updates so that you can always use the latest features.

Activate automatic updates on Android devices:

1. Open the Google Play Store app.
2. Tap on your profile icon at the top right
3. Go to "Settings", then to "Network preferences" and select "Auto-update apps"
4. Select either ‘update all apps over Wi-Fi or mobile data’ or ‘Update over Wi-Fi only’

Note: if an account on your device has a login error, apps may not be updated automatically.

Only update the Youbi app automatically:

1. Open the Google Play Store app.
2. Tap on your profile icon in the top right corner
3. Go to ‘Manage apps and devices’, go to the 'Manage' tab and search for the Youbi app
4. On the details page of the app, tap on the three-dot menu and activate ‘Enable auto-updates’

Activate automatic updates on Apple devices:

1. Open the Apple App Store.
2. Tap on your profile icon at the top.
3. Scroll to the pending updates.
4. Select ‘Update all’ or update individual apps.

With automatic updates activated, you will always benefit from the latest functions and optimisations.

We hope you enjoy using the Youbi app and look forward to your feedback!