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Knowledge base
Welcome to Youbi (1)
First steps (5)
The Youbi app
How to get your personal Youbi ID
Downloading and installing the Youbi app
View all 5
The Youbi App - Functions at a glance (1)
The app sections (5)
Your ‘Coach’ section in the Youbi app
The ‘Challenges’ and ‘Progress’ sections in the Youbi app
The ‘Rewards’ section in the Youbi app
View all 5
Youbi - FAQ and troubleshooting (2)
Your account (3)
How to log in to your account
Reset password
How to create a new password
Fitness tracker connection (11)
How do I connect my fitness tracker / tracking app?
Missing permissions as the cause of synchronisation problems
The data from my fitness tracker is not synchronising with the Youbi app
View all 11
Youbi - Legal & security (4)
General (3)
Where can I find the privacy policy?
Where can I find the General Terms of Use?
Where can I find the consent form?
Data request and account deletion (2)
How can you request an extract of your data?
How can you delete your account?
Data security (1)
How is your data protected?
Password Security (1)
General information on personal password security
Youbi - General (1)
Contact (1)
How do you contact support?